Privacy Policy | My Site

Effective Date: 13 July 2025

AC Media London LTD (“we”, “us”, or “our”) is committed to protecting the privacy and personal data of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Company Name: AC Media London LTD
Company Number: 14519647
Registered Office: Raynes Park Wimbledon Chase London, United Kingdom SW20
Email: acmedialondon@gmail.com
Website:
We are a UK-based media company specialising in photography, videography, virtual tours, drone visuals, and short-form content primarily for real estate clients.

What Personal Data We Collect

We may collect and process the following types of personal data:
Full name
Email address and phone number
Business or property address
Billing and payment information
Visual content (including photographs and video footage taken at properties)
IP address and usage data (when using our website)

How We Collect Personal Data

We collect personal data through:

Direct interactions (emails, calls, contact forms, bookings)
Content creation sessions (e.g., photoshoots, virtual tours)
Online cookies and tracking technologies (for website analytics)
Invoices and contracts

How We Use Your Personal Data

We use your data to:

Provide and manage our services
Communicate with you about your project
Fulfil contractual obligations
Invoice and process payments
Improve our website and services
Comply with legal obligations

Legal Basis for Processing

We rely on the following legal grounds to process your data:

Contractual necessity – to deliver the services you've requested
Legitimate interest – for internal operations, analytics, and service improvement
Consent – for marketing communications (opt-in only)
Legal obligation – for compliance with legal and financial regulations

Sharing Your Data

We do not sell or share your data with third parties for marketing. We may share data with trusted third parties only where necessary, including:

Payment processors
Hosting and cloud storage providers
Legal or regulatory authorities (when required)
All third parties are required to protect your data and only process it for specified purposes.

Retention of Data

We retain personal data only for as long as necessary:

For the purposes outlined above

To comply with legal or accounting requirements

Visual content (photos/videos) may be archived for portfolio purposes unless requested otherwise

If you request deletion of your data, we will remove it unless legal obligations require us to retain it.

Your Data Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Object to or restrict processing
Withdraw consent (for marketing)
Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk (https://www.ico.org.uk/)

To exercise your rights, contact us at: acmedialondon@gmail.com

Our website uses cookies to enhance user experience and track usage analytics. You can manage cookie preferences through your browser settings or our cookie banner.

Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure. These include secure cloud storage, access controls, and encryption where appropriate.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page and dated accordingly. Continued use of our services after changes indicates your acceptance.

For any privacy-related questions or concerns, please contact:

AC Media London LTD
Email: acmedialondon@gmail.com
Registered in England and Wales | Company No. 14519647